Otherwise, the app might malfunction and some of the features might not work as expected. Both the helper and receiver devices should be updated to the latest Windows 11 version for best results.Both the helper and the receiver devices must be connected to an active, stable internet network to establish connections and allow OTA screen sharing and controls.While users on the receiving end do not necessarily need a Microsoft Account to use Quick Assist, users who are providing help must have a Microsoft Account to use Quick Assist.However, there are a few things that you must keep in mind before using the Quick Assist application on your Windows 11 device. The Quick Assist app in Windows 11 comes as a system application and is pre-installed on your Windows PC or laptop. You can also use Quick Assist to give and receive remote assistance.3 Final Words Setup and Use Quick Assist in Windows 11 To help someone not on the list, tap or click Help someone new. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.ĭo one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. To give help if someone has requested it: To invite someone who isn't on your contact list, select Invite someone to help you. Select Invite someone you trust to help you.ĭo one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.īefore you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.
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